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Everybody is swooning over Google’s upcoming automated captions, except zero of the people who actually need them. I have to wondere how it is that as an industry we manage to convince ourselves that we’ve collaborated with people with disabilities on all this amazing new accessibility tech that helps us avoid the obvious solution: Do it right in the first place. I’m sure there were messages across email lists, or surveys, or whatever, with asks for testers, ETC. But the deaf community has been saying for years that automated captions aren’t an optimal solution, and it seems arrogant to me at worst and well-meaningly naive at best that all that advice about automated captions would be ignored for the sake of Google’s business goals. We know what accessibility advancements look like, because people with disabilities have been telling us what they need, for years. Maybe one day as an industry we’ll actually start listening. I’m not holding my breath for the foreseeable future though.

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