Demand letters are the single most ineffective tool for creating meaningful improvements with regard to web accessibility, and are the quickest way to torpido the cultural and policy changes which allow technical fixes to be anything more than temporary, surface-level progress. Demand letters serve only to turn accessibility advocates into ambulance chasers. This is a hill I will absolutely die on and anyone who disagrees with me is more than welcome to bring it on.Like this:
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@arush I have to agree with that.