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Amanda helped me with an initial phone conference to ask a few questions and came back with an entire package of what my needs were. she fully designed my website to have my online presence mimic the feel of our actual store front business. I am so pleased with the ease of everything. I provided her with a brief overview and she was able to translate that to the computer world. any time I have had a request or issue it has been promptly resolved. I would give her an A.