Notes – Page 9 – Customer Servant Consultancy

I’m pleasantly surprised to find that Vimeo now has a much more accessible player. I plan to check out #PostPublish after I’m done with my next meeting. I will announce if it’s captioned. If you’re not already a PostStatus member you should be. Best WordPress newsletter around.

Friendly public service announcement to all corporations: Sponsorship of the #NFB19 convention is not a shortcut to the accessibility of your websites or apps. That sponsorship money would be much better spent on doing the actual work of making your websites and apps accessible to everyone.

I think I’ve figured out a solution to my Twitter difficulties, specifically trying to manage two accounts. I have EasyChirp open in the browser for my personal account, and Open Tween open on the desktop for my work account. I suppose I could just use a private window in the browser as well for the other account, but as far as I can tell, you can’t respond to direct messages using EasyChirp, so I need a way to respond to those along with viewing two accounts at the same time. I have no idea what I’m going to do about managing the other accounts I have access to/manage. Open Tween will handle multiple accounts, but I’m still trying to figure out how you tell which one you’re sending from. Standard tweets are still easier from my websites. I already have the tabs open and it’s just easier to send from there. No character limit, plus all the other Indieweb advantages, while reading/retweeting from Open Tween/EasyChirp. Yeah, this is really complicated and hacky, but I think it’ll work.

I’m not one to throw around the “not-a-real-accessibility-advocate” label, but if someone exhibits a pattern of excuse-making for inaccessibility on behalf of themselves or others or both, they need to hand in their A card. Same if that extends to encouraging fellow people with disabilities to accept excuse-making for inaccessibility. If you do all three then you probably need to be taken to the proverbial woodshed because excuse-making for inaccessibility is never, ever acceptable. Either you believe it’s OK to discriminate or you don’t. It’s that simple. Signed: Someone who was once rightfully taken to the woodshed.

Shoutout to all the automatticians currently slogging through the VIP Go outage, from the people on the front lines dealing with customers to the people behind the scenes in the proverbial basement who are usually never noticed until something goes wrong. Support and server maintenance are often thankless jobs, but without people like you this stuff doesn’t run. I don’t work with y’all, and I’m not a customer, but I see no reason why we can’t support each other from afar.

I’m helping a screen reader who has been recently introduced to WordPress configure their new site, and noticed that they were becoming frustrated with the clutter of their WordPress administration menu thanks to plugins arbitrarily adding things to their top-level menus and inserting their own top-level menus in between the out-of-the-box ones. I had them install Menu Humility by Mark Jaquith. Despite the plugin not being updated in over a year, it still works exactly as it is intended, and I install it on every new site I build and every site I rebuild. I’ve mentioned this plugin before on this site, but wanted to mention it again because I find it so useful in my quest to minimize the trashfire that can result when plugin and theme authors clutter the dashboard in order to fulfill their own hopes or desires for more downloads or upgrades with no regard for the users actually using WordPress. If you’re running the latest version of WordPress, (and you really should be), upon viewing the plugin in the plugins/add-new screen, you’ll get a notice that says “untested with your version of WordPress.” In this case, ignore that notice, because this still works, thanks to WordPress’s commitment to backwards compatibility. This isn’t so much an accessibility issue as it is a “get off my lawn, stop cluttering my dashboard with your crap, my dashboard isn’t your playground” kind of scenario. Menu Humility isn’t the only plugin that can help with dashboard clutter, but it’s the first step to making it a saner place which induces less rage. Go get it if you haven’t already.